Live Chat hours of service: Monday - Friday, 10:30am - 12:30pm

Please note the Live Chat will be unavailable for the holidays from November 25 - 27, and December 23 - January 1. We apologize for any inconvenience.

Live Chat Policy:

1. Chat with an Advisor is a service offered to current UMCP international students. Because the service will be provided by student advisors, only current student and alumni policies and procedures will be provided.

2. Because we cannot verify your identity, we will not answer specific questions even when you provide us with personal information. For this reason, you should not provide any personal information over the chat. If we cannot answer one of your questions, we will provide an e-mail address or other contact information for you to use.

3. Your confidentiality will be protected, but we will terminate your session due to inappropriate use of the chat service.

4. No international admissions or international faculty/scholar questions will be answered.

Live Chat Procedures:

1. Type your name below where it says "Enter your name here." Then click "Chat" to begin a chat session. You will see "I'm not logged in" if the service is unavailable at this time.

2. The advisor will start the session by introducing her/himself.

3. If the advisor cannot answer one of the questions, s/he will offer to answer the question by e-mail or to make an appointment for you.